Public Relations

The Second Circuit of the United States Court of Appeals missed a great opportunity this week to hold the tobacco industry accountable for one of its worst marketing tactics -- positioning cigarette brands in response to smokers' medical concerns. The April 7, 2008, issue of the New York Times has an article about the dismissal of a huge, class-action lawsuit against the tobacco industry that was brought by smokers of "light" cigarettes who claimed they were misled about the relative safety of "light" cigarettes compared to regular, "full flavor" cigarettes. The suit, and its dismissal by the court, brought to mind a little-recognized tobacco industry marketing survival tactic that weighs heavily on the public's perception of exactly what "light" means.

The tobacco industry has long had a remarkable ability to rescue itself from damaging health claims by turning allegations against its products into marketing opportunities. Inside the industry, the fact that cigarettes cause widespread illness and death is referred to as the "smoking and health" issue, or "S&H issue" for short. Tobacco marketers consider "S&H issues" to be little more than "external marketing forces" that require re-positioning of products, through changes in advertising copy strategy, so that smokers will get an illusion of safety from the dangers they perceive.

Consumers for World Trade (CWT), which describes itself as being a "network of consumers," is enthusiastic about everything from the right of the U.S. President to negotiate free trade agreements, slashing import duties and quotas on items such as footwear and apparel and opposing mandatory country-of-origin labeling. You'd be right in thinking this doesn't sound like a normal consumer group, but exactly who they are is not immediately obvious. A little digging though, reveals that CWT is just another front group trying to wrap a self-serving corporate message in a public interest name.

Mark Penn runs the labor-busting PR giant Burson-Marsteller and is the top strategist and pollster for Hillary Clinton's campaign for president. His mixed loyalties have been a continuing image problem for Clinton, to the degree his conflicts makes the news.

The Wall Street Journal first reported, on April 4, that Penn had "met with Colombia's ambassador to the U.S. on Monday to discuss a bilateral free-trade agreement, a pact the presidential candidate (Clinton) opposes." Burson-Marsteller "has a contract with the South American nation to promote congressional approval of the trade deal."

The New York Times later noted that Penn apologized for his conflict of loyalty saying "the meeting was an error in judgment." But that was not enough. Saturday, April 5, Colombia fired Penn (and B-M his company) for his embarrassing bumbling. Still, Hillary Clinton is sticking by her man Mark - for now.