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Charter Communications, one of the largest Internet Service Providers (ISP) in the U.S., recently sent letters to some of its 2.7 million customers with details of a new initiative. "Charter is billing its new web tracking program as an 'enhancement' for customers' web surfing experience. ... The pilot program is set to begin next month. 'Browsing the web can become more like flipping through your favorite magazine, where you see ads that are appealing to you and enhance your enjoyment and the utility of the experience,' the company's letters read." Charter says that it is piloting the program in four of its markets: Ft. Worth, Texas; San Luis Obispo, California; Oxford, Massachusetts, and Newtown, Conneticut. The "enhancement" will be difficult to refuse. "Users can opt out of the system, but have to give their full name and address to get an opt-out cookie. The process would have to be repeated for every browser on every computer in a home to block the service, and would have to be reset if cookies are ever deleted." Wired's Ryan Singel says the plan "effectively turns the ISP into the ultimate third-party tracking network." Charter's plan is similar to one developed in the U.K. by Phorm, "a London company with alleged spyware roots." But consumer outrage in Britain has prevented any ISPs from putting it in place.

On June 6, limos will be lined up, the red carpet will be rolled out, and decked out attendees will have their photos snapped by swarming paparazzi. But this isn't your usual Hollywood awards ceremony. Instead, it is the 4th annual Fame & Shame Awards, sponsored by the New Mexico Media Literacy Project and New Mexico Voices for Children in collaboration with the Smoke Free Movies Campaign. The "fame" part of the ceremony will recognize New Mexico teens that are working to encourage their peers to not start smoking, or to quit if they have. They are vying for the Youth Kicking Tobacco's Butt Advocate of the Year Award. The "shame" segment targets the entertainment industry. "The ceremony also hands out 'Shamie Awards' to actors, actresses, directors and producers who glamorize smoking in Hollywood movies. This year's nominees include Nicolas Cage, John Cusack and Jamie Foxx as Actor Who Glamorizes Smoking the Most, Beyonce and Emma Thompson as Actress Who Glamorizes Smoking the Most, and Hairspray, Ocean's Thirteen and Wild Hogs (shot in New Mexico) as Most Popular Teen Movie That Glamorizes Smoking."

Mt. McKinley: one big mistake.Colorado Republican candidate for U.S. Senate Bob Schaffer proclaims his devotion to the state in his latest television ad, saying "Colorado is my life ... I proposed to Maureen on top of Pike's Peak ... " Problem was, the mountain featured in the ad was Mount McKinley in Alaska, not the famous Pikes Peak in Colorado. The spot ran in the two most conservative areas of the state, but the error was caught quickly by people, including Schaeffer's Democratic challenger Mark Udall, who recognized the incorrect peak. Schaffer's campaign manager said the spot would be re-edited to replace Mt. McKinley with Colorado mountains, and would start running again almost immediately.

Some U.S. Congresspeople want to limit direct to consumer marketing of drugs. Rep. Bart Stupak is head of the U.S. House of Representatives Energy and Commerce investigative panel. At a hearing to discuss specific ads by Pfizer, Johnson & Johnson, Merck and Schering-Plough, Stupak said that "It appears that we need to enforce significant restrictions on DTC (direct–to–consumer) ads to protect American consumers from manipulative commercials designed to mislead and deceive for the profit of pharmaceutical companies." Referring to the fact that other than New Zealand, the U.S. is the only country to allow direct to consumer advertising of drugs he added, "Pharmaceutical companies should consider it a privilege to be allowed to air DTC ads in this country. We should make sure that pharmaceuticals companies conduct themselves responsibly." The ranking Republican on the committee, John Shimkus of Illinois, said that since the Food and Drug Administration was just recently given oversight of drug ads, it is too soon for congressional intervention. But as CMD has reported previously, there is significant concern as to whether the FDA and other government agencies are able and willing to stand up to industry and government pressure.

Faced with a national outcry over the high price of gasoline and soaring profits for energy companies, the American Petroleum Institute has launched a multimillion-dollar PR and advertising campaign to convince the public that "rising energy prices are not the producers' fault and that government efforts to punish the industry, especially with higher taxes, would only make pricing problems worse," reports Jeffrey H. Birnbaum. Consumer groups such as the Consumer Federation of America are complaining that the industry "is using its outlandish profits to make even more money, and that its advertisements use statistics selectively."

Adweek has an interesting article examining environmental corporate social responsibility in light of the latest consumer survey data designed to help companies profit from green marketing. They caution corporations to "realize they're swimming against a turbid current of anti-corporate sentiment. ... This is the backdrop against which greenwashing has become a household word among eco-activists. And it threatens to become part of ordinary consumers' vocabulary as well. ... When you learn that a brand you use" is greenwashing, "it's like getting a holiday card that says a donation has been made in your name to a cause you dislike." On the other hand, a new TNS survey finds what some might call a 'bitter' market segment who do "not respond well to green messaging." These so-called Eco Villiains are "predominantly Midwestern, middle-income family-men in small to mid-sized metro areas. Eco Villains do not believe in global warming, disdain eco-conscious products and suspect that environmental media coverage is propaganda."

Consumer Reports Webwatch and the Mediatech Foundation have published a study of how young children interact with the internet, warning that "Publishers of many major children's Web sites should do a better job disclosing sales and advertising information to parents, especially as more kids at younger ages go online to play and meet friends." The study asked families to keep journals and use video cameras to track the way their children used sites such as Club Penguin, Webkinz, Nick Jr. and Barbie.com. (They've posted some of the footage on YouTube, where you can watch it yourself.) It found that children as young as two years old are surfing the web and observed "repeated examples of attempts to manipulate children for the sake of commerce. ... We believe publishers of children's Internet content need to be reminded they are dealing with an audience that thinks differently than adults. Considering how easily millions of adults are regularly fooled by offers of 'free credit reports,' deceptive advertising, and 'order before midnight' commercials, we think it is unreasonable and irresponsible to subject children to the same hard-sell tactics."

Writing for AdWeek, Andrew Adam Newman reports that a deceptive PR campaign on behalf of the Coach bag company has become "the latest illustration of how a buzz-seeking stunt may backfire." Led by Paul Werth Associates, an Ohio PR firm, the "International AntiCounterfeiting Campaign" (IACC) sought to discourage people from buying knockoff handbags. As part of the campaign, Coach persuaded Hunter College in New York to offer a public relations class which invented a fictional student named "Heidi Cee." They created blog postings, a YouTube video and MySpace pages in which Heidi Cee complained that she had been ripped off when she bought a fake Coach handbag. The campaign also claimed that counterfeit products are linked to criminal activity, child labor and terrorism. The revelation that Heidi Cee was a counterfeit herself has drawn criticism, and college officials and Coach are now trying to distance themselves from the fakery. These denials drew scoffs from Sarah El-Edlibi, one of the students who participated in the class. According to El-Edlibi, "the entire PR team from Coach was in the class" egging the students on. "We were supposed to be working for Coach, who was the client, and they really liked the idea of making someone fake. If they had some ethical issues with it, they should have said so. If there was anybody who could have stopped it, it would have been Coach."

"Prozac Nation: Revisited," a show that aired on U.S. National Public Radio member stations, "featured four prestigious medical experts discussing the controversial link between antidepressants and suicide. ... All four said that worries ... have been overblown." But the show did not disclose that all four "have financial ties to the makers of antidepressants," or that the series that produced the show, "The Infinite Mind," has received "unrestricted grants" from drug companies including Eli Lilly, the maker of Prozac. One guest, Peter Pitts, heads the industry-funded Center for Medicine in the Public Interest and is "senior vice president for global health affairs at the PR firm Manning Selvage & Lee," which counts among its clients Eli Lilly, GlaxoSmithKline, Pfizer and "more than a dozen other pharmaceutical companies." In other drug news, Congressman Bart Stupak held a hearing titled "Direct to Consumer Advertising: Marketing, Education or Deception?" Stupak said "he wants to lay the groundwork for future legislation to tighten controls on drug marketing," reports the Wall Street Journal. The hearing addressed such "recent controversies" as ads for Pfizer's Lipitor, where artificial heart inventor Robert Jarvik "appears to be giving medical advice," and ads for Johnson & Johnson's anemia treatment Procrit that promote off-label uses for the drug.