FitzGerald Communications, which rode the high-tech wave, has established a "special situations" group to handle corporate messes such as accounting irregularities, management shake-ups, class action suits and bankruptcies. The unit is headed by Nicole Russell, a former employee of Hill and Knowlton, where she served as spokesperson for Sunbeam during the "Chainsaw Al" Dunlap days and Cendant, victim of the largest accounting fraud in history.

If you want to take part in "democracy" without leaving your couch, now there's a company that will go to the White House and protest for you.

Now that Philip Morris has apologized for its role in commissioning a report claiming that the Czech Republic benefits from the premature deaths of smokers, the August 6 issue of PR Week asked PR pros, "How can Philip Morris regain PR ground following the publication of the Czech report?" Advice from the experts included: