Hill and Knowlton: Staring Down Consumer Advocates?

While even Wall Street was getting edgy about increasing reports of a fungal infection pointing to a Bausch and Lomb contact lens solution, the company's PR firm dryly glared at consumer advocates. "Bausch and Lomb has not yet recalled ANY of its products. Rather, its Renu MoistureLoc has been taken off the shelves. Who can I speak to about this inaccuracy?" asked Hill and Knowlton's Grace Healy in an email to Consumeraffairs.com.

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