NY Times Says Wal-Mart Needs Better Story, Not More Spin
Submitted by Laura Miller on
Wal-Mart CEO H. Lee Scott recently said, "We have not gotten our story out to the extent that we need to." The head of the global super store told a retailing conference that Wal-Mart's bad reputation came from newspapers and television. But a New York Times editorial responded that "if Wal-Mart wants to improve its image, it should focus less on shaping its message and more on changing the way it does business. ... These damaging news stories are not a product of bad spin, but bad facts.