Most public relations practioners will tell you that PR is about good communication between an organization and its public. But the Guardian's Mark Borkowski finds a different kind of public relations being practiced by political and corporate institutions. To deal with objections to their actions, these institutions "create smokescreens of confusion and perplexity to enable them to do exactly what they want, regardless of the wishes of the people they are supposed to serve," Borkowski writes. "To take matters in order of importance: obfuscation, obfuscation, obfuscation is New Labour's great unsung policy, and the one employed to argue away the government's failure to fulfil its unambiguous electoral promises."